We sell smartphones and accessories, activate Iliad and ho. SIM cards and Sky services, and are an InPost point. If technology is not your thing, that is perfectly fine: we fix what is wrong and explain it clearly.
These are the things people ask us for most often. If yours is not listed, ask anyway: there is usually a solution, and if there is not, we will tell you straight away.
New phones, cases, screen protectors, chargers and headphones. Bring your old phone and we will recommend what actually suits you, not the most expensive option.
Activations, number transfers and plan changes are handled here, usually the same day. We also help you understand the small print.
Photos, contacts, WhatsApp chats and Google or Apple accounts: from your old phone to your new one, or onto a microSD card or USB drive.
Email issues, complete setup of a new phone, reset and reinstall, hotspot, cloud and apps.
Full storage, unwanted apps, strange ads and notifications, forgotten passwords, and Google or Apple account access. We also help with PCs.
Collect online orders and send returns from our store during opening hours. There is no need to print anything: just show the code on your phone.
If you run a shop, office or local business and need a website that works well on phones and generates calls, let us talk. Our dedicated page includes two examples.
I’m Mattia, and I run the shop myself. So if you message me on WhatsApp, it’s always me you’ll meet at the counter when you come into the shop.
Many customers tell me, ‘I don’t understand anything about technology.’ No problem — I’m here for that too. I’ll explain everything simply and, if something can be done, we’ll find a solution. If it can’t be done or it’s not worth it, I’ll tell you straight away.
If it takes longer, we let you know and message you on WhatsApp when it is ready.
“I cannot find my photos”, “my emails are not arriving”, “I want to switch to Iliad”, “I need to return a parcel”. Plain words are perfect—no technical terms needed.
If there are two possible solutions, we show you both. Then you decide, with no pressure.
Before leaving, check your photos, apps and email with us. It is better to spot anything missing at the counter than at home later.
We are at 22 Via IV Novembre in Vicenza. For a quick question, WhatsApp is the easiest option: we reply from the shop during opening hours.
Bring it to the shop. We will look at it with you and tell you straight away whether it can be fixed.